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Product Management Case Study: Improving Medication Adherence Tracking Turning a Prototype Into a Scalable Solution for Pharmacists Overview Pharmacists often struggle to track whether patients are taking their medications correctly. Existing systems like Kroll and HealthWatch offer basic tools but lack usability and clarity. A fellow pharmacist, Mac Jonker, built a prototype called the Medication …
How I Increased Patient Participation by 2x Through Better Positioning and Process Design Executive Summary As part of my work with an independent pharmacy, I noticed a common challenge: despite offering free medication reviews (a valuable 20-minute consultation service covered by the government), patients weren’t signing up. The pharmacy owner struggled to fill appointments, and …
When I decided to pursue an MBA to level up my career in product management, I quickly realized traditional universities weren’t going to work for me. I looked at options in Canada, Athabasca University, the University of Toronto, Toronto Metropolitan University, but they all came with the same deal breakers: $100K price tags and rigid …